Noteka proposes to its customers a professional customer support center to be used to declare incidents or requests for enhancements.
This customer support center is available through a web interface (www.noteka.com) and is proposed as a tool in the management console. This tool helps us to garantee a hight level of service and quality to our customers.
Main features :
- exhaustive ticketing system
- incidents and requests for enhancements
- ticket history
- knowledge base
Noteka support center web interface