sep sep sep
sep
Site search
Empty basket
Empty basket
sep fr sep en sep
sep
cadre Logo Noteka cadre
Logo Noteka sep sep sep sep sep sep sep sep
sep
photo_ecrm.jpg
You are here : Welcome > Our products > e-crm
sep
e-crm : customer support
sep
puce1 E-COMMUNITY
puce1 E-CRM
puce2 Features
puce3 Sales forces
puce3 Customer, supplier
puce3 Plug-ins
puce3 Marketing
puce3 Customer support
puce2 Prices
puce2 Setup your web CRM here
puce2 Screenshots
puce2 Tech specs   icone
puce1 E-COMMERCE
puce1 E-DESKTOP
 In your commerical relations, you are lead to manage problems with your clients. 

This module is the basis for dealing with these inevitable situations, by managing them one by one through the creation of incident tickets and through a list of FAQs if they are recurrent. This allows you to analyze each probem and follow all the steps leading to its solution.

To help you stock all the information about a problem encountered by your client, this module gives you the possibility to save all the tickets in a database, and you can at any time consult the ticket history for any client.


support technique

cadre
pied
cadre cadre