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e-crm : marketing
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Marketing Module

We offer you two different approaches to manage the development of your marketing strategy:

  • Classic

Its goal is to give you access, through selection of different criteria, to various counts and data retrieval to draw up necessary reports on your commercial activity, by client, by line of business, or any other possibility.

  • Telemarketing

This option is dedicated to the commercial development of your activity: it manages all incoming and outgoing calls as well as all prospection sessions that you wish to perform:

    • questionnaires,
    • survey,
    • project detection,
    • appointment making,
    • order taking,
    • managing call-backs.

Everything can be managed by an optional ITC link to make dialing easier: your telephone and computer are linked and you need not dial the number you wish to call on your telephone keypad.

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